At Lunqiro Fitness Studio, accessible at https://lunqiro.com, your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, register for classes, or interact with our services.
By using our website or services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal and non-personal information to provide you with a safe, customized, and high-quality experience.
a) Personal Information
When you interact with Lunqiro, we may collect:
- Name, email address, phone number
- Mailing address (if signing up for mailings or promotions)
- Payment information (processed securely through third-party providers)
- Emergency contact information (if required for classes or personal training)
b) Non-Personal Information
We may also collect data automatically, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on each page
- Referring website or source
This information is used to improve website performance and user experience.
2. How We Use Your Information
We use the information we collect for purposes including:
- To provide and manage our services and memberships
- To process payments and send receipts
- To communicate updates, promotions, and offers (with your consent)
- To improve our website, services, and customer experience
- To comply with legal obligations and enforce terms of service
- To send reminders about classes, appointments, or membership renewals
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website:
- Session cookies to keep you logged in
- Performance cookies to track site usage
- Functional cookies to remember preferences
- Marketing cookies for advertisements (only with consent)
You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.
4. Sharing and Disclosure of Information
Lunqiro does not sell, rent, or trade your personal information to third parties. We may share your information with:
- Service providers for payment processing, email communication, or website hosting
- Legal authorities when required by law
- Business partners only with your consent
All third-party services we work with are required to protect your information according to strict privacy standards.
5. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. Measures include:
- SSL encryption for data transmission
- Secure storage of personal and financial information
- Restricted access to authorized staff only
While we strive to protect your information, no website or online service can guarantee 100% security.
6. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. When no longer needed, your information will be securely deleted or anonymized.
7. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access and request a copy of your personal data
- Request correction of inaccurate information
- Request deletion of your personal data
- Opt out of marketing communications
- Withdraw consent at any time
To exercise these rights, contact us at:
Email: [email protected]
Phone: +1 443-637-9915
8. Third-Party Links
Our website may contain links to third-party websites. Lunqiro is not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before sharing personal information.
9. Children’s Privacy
Lunqiro Fitness Studio does not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such data, we will delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this page periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Lunqiro Fitness Studio
- Address: 537 Gordon Dr, Crete, IL 60417, United States
- Phone: +1 443-637-9915
- Email: [email protected]
We are committed to protecting your privacy and ensuring that your experience with Lunqiro is safe, transparent, and secure.